As much as we’d love to believe business owners like you are scrolling the web proactively searching for ways to optimise your digital security and prevent the occurrence of data loss, as realists we know (unless you’re geeks like us) that’s highly unlikely to be the case.

The reality is you’re here because:

  1. You’re unhappy with your current solution.
  2. Someone made a mistake and you’ve had a huge GDPR/data breach
  3. You just experienced a highly stressful (and expensive) patch of downtime.
  4. Or, you almost did.

We’ve become accustomed to being tolerant of certain levels of business IT failures. Why?

It shouldn’t be that way. Something has to change.

That’s where we come in. As IT support and managed services provider, we believe in working differently.

The importance of IT

The importance of IT within your organisation has dramatically changed since the days of Windows 98 where you expected bugs and crashes on an hourly basis. Now you look to your IT systems to ensure:

  • You’re working compliantly.
  • You’re reliable.
  • You're performing at optimal levels.
  • You’re offering customers security they can depend on.

Most businesses have systems in place already and for the most part, these allow them to tick over ok. There’s a massive difference between your business surviving and thriving, and we’re pretty sure you set out to achieve more than ok with your organisation.

You might argue that “I already have a back-up in place. Isn’t that good enough?” Think about your car. Each year you’re legally forced to ensure it’s parts are in sound working order. You have brakes, but you still check them every year to make sure everything is working as it should. Why should your IT be any different? 34% of businesses never test their disaster response strategies but 75% of those who did found failures in them.

All it takes is one power surge to leave you with a costly uphill struggle of loss of systems to claw your way back from. Or one pesky virus leading to a disastrous data breach with significant reputation damage. Is it worth the risk?

How can Tandem Systems help you?

Keeping your business running as it should

Undoubtedly, unplanned downtime is one of the worst things that can happen to your business. An hour without function means wasted labour, no sales, no productivity, damage to your reputation and staff morale, the list is endless. The average small businesses can lose on average £5,600 per hour when disaster strikes. That’s without the costs of replacement infrastructure, loss of orders, or legal fees as a result of a data breach. Could you afford that loss?

Data protection

Data is the life-blood to any business. From the business-critical to the personal sensitive; each form must be stored accordingly. A data breach or data loss can have a disastrous impact on your business. It’s imperative you know where all your data is saved and that it’s secure. What would happen in your current set up if a server goes down, how quickly can you get your data back? How much have you lost and what does that mean for your business? The trouble with cloud solutions these days is that most business owners like you aren’t actually aware where their data is anymore. That doesn’t have to be the case.


In an ideal world, IT will always run smoothly. The reality is far from that. We know there will never be a time that you’ll never need IT support again. There’s always small quirks that will arise. Perhaps as part of your expansion, you have new staff to cater to. We believe in working in working differently. Thanks to our proactive approach to IT, we have a quarter of the support tickets that our competitors have. This allows us to prioritise and handle issues as they arise, and spend the rest of our time improving your business, not fighting fires and hiding behind a queue of endless tickets.


In 2016, Cyber-attacks cost British businesses approximately £30 billion, a price tag which is rapidly on the rise. Cybercriminals can attack any company connected to the internet. Which, let's face it, is pretty much everyone. In just one-quarter last year, UK businesses received an average of 65,000 attacks each. Is your business at risk? While attacks are on the rise, there are steps you can take to keep your business safe.

IT Support

We’ve become accustomed to IT failures and not expecting 100% levels of output. Why? It’s not uncommon for business owners to feel that some cover is better than none and are quite frankly too busy to worry about it. It’s understandable, but you wouldn’t service a plane hoping for the best because you could result in a loss of life. When it comes to your business, the same principle applies. It just takes one day with a loss of service or a security breach to have a major backlash on your reputation or a painful blow to cash flow.

Leveraging technology to give you the winning edge

Your IT solutions should unlock a plethora of growth opportunity for your business. If they aren’t currently, it’s time to reevaluate. Think outside the box. In a world of saturated markets, strategic and proactive thinking is absolutely vital to transcend your business head and shoulders above the rest. Applied smartly, IT can help you outsmart and out deliver your competitors.